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9 Factors To Consider Before You Hire a Plumber

Gladiator Services

Sep 10, 2021

Plumbing disasters can occur when you least expect them. Whether you have issues with a clogged toilet, problems with drainage, or low water pressure, you’ll need the assistance of a professional plumber to identify the source of the problem and fix it quickly. 


Your home or business’s plumbing system is an intricate network of pipes and drains. It’s best to work only with the best plumbing experts in your area who will respond to your request quickly. Before you hire a plumber, here are some factors to consider.


1. Licensing

Whenever you hire a plumber, you need to ensure that they have an up-to-date plumbing license. Reputable plumbers often mention licensing as a selling point on their websites and keep their license number in plain view on their company vehicles. 


A plumber’s license is one of the best ways to identify professionals who have a reasonable understanding of these systems. In New Jersey, the state requires anyone applying for a plumbing license to study a minimum of four years in an approved apprenticeship program and have at least one year of experience as a journeyman plumber.


2. Experience

Even if a company has a valid state-issued license, you also want them to have a decent work history with years of hands-on plumbing experience. It’s best to seek companies that have been providing services for several years. 


Plumbers with years of work experience are more likely to complete plumbing jobs correctly the first time around. However, if they fall short on a project or if something goes wrong, they have the skills, resources, and customer service necessary to ensure that they address their client’s plumbing needs to their satisfaction.


3. Insurance

Experienced professional plumbers are ideal, but their knowledge doesn’t always protect them or their clients and workers from accidents and mishaps. That’s why when you hire a plumber, they should have insurance.


Insurance, including liability and worker’s compensation, is protection against injuries and damages to the client’s home. For instance, you could be financially liable for an injured plumber’s medical bills if they get hurt on the job without insurance. With protections in place, you can be sure that you will not be responsible for damages if problems arise.


4. Reviews

Your home could experience numerous plumbing issues, so it’s best to hire a plumber trustworthy enough to work with multiple times. One of the best ways to determine if the professional you wish to hire is right for your needs is to look at their reviews.


Many companies include client reviews or testimonials on their websites. However, you can also find company feedback on their-party websites like Yelp! or the Better Business Bureau. Through testimonials, you’ll get a clear understanding of the plumber’s skills, quality of work, professionalism, and response time.


5. Price

Paying for plumbing services can be tricky because all businesses have different prices and payment requirements. Most plumbers will evaluate the situation on-site and provide the client with an estimate. 


At that time, you want to address several things to ensure that you understand payment obligations. Ask:


  • If the estimate includes the cost for labor, materials, and the discovery of other problems
  • If the estimate is based on a flat rate or hourly rate
  • When the plumber expects payment
  • If post-servicing cleanup is part of the estimate


6. Permits and Parts

Ideally, when you hire a plumber, they will have all the tools and replacement parts on their trucks that they will need to fix your plumbing problems. Unfortunately, that is not always the case. 


Before committing to a particular plumber, ask if they have the necessary equipment on hand. If they do not have the parts they require to complete the job, they may need to place an order. It will help you manage your budget for the service by asking if the order is part of the current estimate or will be a separate charge to you. 


7. Warranty

Insurance protects you from financial liability for property damage and injury, but what about your replacement plumbing service and parts? Warranties for parts and labor are another way to protect yourself if something goes wrong due to the plumber’s work or the quality of the components they install. 


When hiring a plumber, ask if they offer warranties or guarantees for their work and replacement parts. If you have plumbing complications after the plumber services your property, the last thing you’d want to do is pay another professional to fix the issues. A written guarantee or warranty will ensure that the initial technician will stand by their work. 


8. Response Time

Some plumbing issues are not dire situations that require immediate servicing. For instance, a slow draining sink is less of an emergency than a sewer line backing up into your home. 


Emergency plumbers are often available 24/7 because some problems can’t wait. However, if a company is too far away or has a busy workload, it may take too long to get to your residence. Always consider a plumber’s response time before hiring their services to ensure that you won’t have to wait long for help during an emergency.


9. Communication

A successful plumber who stands by their work will always inform their clients about their plumbing problems and the solutions they put in place. They will remain in contact with you from the start of the job until the end.


After evaluating your system, a reliable plumber will talk with you about your plumbing issues in detail and how they intend to fix the problems. They will also inform you about the total costs for the repair and other services they provide.


Plumbing Service

When you need a plumber in Hillsdale, NJ, you can rely on Gladiator Services to handle your plumbing needs with precision and care. As a family-owned business, we strive to provide homeowners with the services they need to keep their properties in excellent order. We offer various plumbing services, such as:     


 

Gladiator Services is here to address all of your plumbing needs. No job is too big or too small for our highly trained team to handle. Contact us for an appointment when you need to hire a plumber or visit us online to learn more about plumbers.

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